When I was finally able to talk to him in person he refused to acknowledge that the painter’s did a terrible job and would not offer any compensation for the mess he created. Had he contacted the seller as was his responsibility as a realtor he perhaps could be considered off the hook but he decided not to even contact the seller to let them know about the problem. I strongly recommend that you avoid this real estate agent at all costs.
Lastly, If you are looking for someone who really cares about your house dreams, then look no further than Toot Penovich.
Christopher Moen & John Thor
Sincerely,
I will be filing a complaint with the Wisconsin Attorney General's office and the Wisconsin Realtors Association.
My experience with Century21 premier group was anything but “premier”. Thankfully I did not choose this company to represent me as my realtor. I did have the very unfortunate experience of dealing with them as the seller’s realtor. If we hadn’t loved the house as much as we did we would have backed out of the sale.
Toot is fun loving, caring and absolutely loves her job. You will see that she loves her family and friends. Toot was a true blessing in our lives to make our house buying experience, by far the best in every single way. We consider her a long time friend that she will ALWAYS have a place in our hearts.
He hired a work crew to come into the house I was buying to paint AFTER we had the inspection and did not inform my realtor or myself. This alone upset me as the color is ugly and I did not want the painting done. But on top of that the painters made a huge mess of the house. The got paint all over the siding, the linoleum floor in the house and on the trim inside and outside (see photos for proof). His painters left their trash in the garage and left their paint garbage in the house.
My realtor called him multiple times on what is clearly listed as his cell from this snip of his professional info (attached). He later claimed he had not received the voicemails and that she must have been calling the wrong number. He claimed that it was not listed as his cell number in his professional info also.
The realtor we had to deal with, Terry Mante, is very clearly poor at his job. He was lazy, did not respond to calls and then made up excuses for his poor work ethic.
When we asked him to contact the seller to ask for compensation for the damage done to the house after the inspection had occurred he dodged our calls and then didn’t show up for the closing so that he could avoid dealing with the mess he caused.
I would highly recommend our realtor Toot to all my friends and family without any hesitation. She is well-seasoned in real estate, and is well connected with lots of different people to help put together a deal that both parties can be very happy with. Toot is soft with her communication, but not a door mat. She has no problem fighting for her clients all the way till the end. She does have a strong integrity and yet is very humble.
Century 21 Premier Group is a US Real Estate Agency based in Hudson, Wisconsin. Century 21 Premier Group is located at 906 Dominion Dr, Hudson, WI 54016, USA.
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